Refund Policy

Due to the personalization of our one-of-a-kind tattoos, personalized items are non-returnable unless they arrive damaged or defective. Please review your designs carefully before submitting your order. Our team is always here to help if you need any assistance with your design.

Please be aware that we do not know your event date, and are unable to refund due to being late. We try our absolute best to accommodate our customers and ensure timely delivery as best as we can.

If your order has been clearly delayed and outside of our typical delivery range (1-2 Production + Shipping Time) you will be eligible or a refund.

Defective, Damaged, or Incorrect Items

If your order arrives defective, damaged, or not as described, please contact our customer service team within 7 days of receiving your order. Be sure to provide details of the issue along with any relevant photos. Upon confirmation of the error or damage, we will arrange a replacement to be sent to you at no additional cost.

Please note that we are unable to accept returns or process refunds for damage or defects resulting from misuse or mishandling after you've received the product.

Refunds

Once your return is received and inspected, we will promptly process your refund. No fees will be deducted, regardless of the reason for the return.

We appreciate your understanding and are committed to your satisfaction. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team. Thank you for choosing Inkbond!